Lebel
Pulicer
Refund policy
**Refund Policy for Refuel**
**Last Updated:** [Insert Date]
At Refuel, we strive to provide our customers with the highest quality products and excellent service. If for any reason you are not completely satisfied with your purchase, we're here to help. Please read our refund policy carefully to understand the process.
### 1. Returns
If you are not satisfied with your purchase, you have [insert number of days, e.g., 30] days from the date of delivery to request a return.
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging with all tags, seals, and labels intact.
- Have proof of purchase (order confirmation or receipt).
Please note that certain items may be exempt from being returned, including:
- Perishable goods such as food or supplements.
- Gift cards or downloadable digital products.
- Sale or clearance items, unless otherwise stated.
### 2. Refund Process
Once we receive your returned item, we will inspect it and notify you via email regarding the status of your return. If your return is approved, a refund will be issued to your original method of payment. Please allow [insert number of days, e.g., 5-10] business days for the refund to process, depending on your bank or payment provider.
Please note:
- Shipping costs are non-refundable. If you received free shipping, the cost of shipping may be deducted from your refund.
- If the product is not in its original condition or is damaged, a partial refund or no refund may be granted.
### 3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please contact us at [insert email address] within [insert number of days, e.g., 14] days of receiving your product.
### 4. Shipping Returns
To return your product, please contact our customer service team at [insert email address] for return instructions and the return address. You will be responsible for paying the shipping costs for returning your item unless the return is due to an error on our part (e.g., defective or incorrect items).
We recommend using a trackable shipping service or purchasing shipping insurance for returns. We are not responsible for lost or undelivered returned items.
### 5. Non-Refundable Items
The following items are not eligible for refunds:
- Perishable goods (food, drinks, or supplements).
- Opened or used products.
- Gift cards.
- Downloadable software or digital products.
- Sale or promotional items (unless otherwise stated).
### 6. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account or credit card statement. Then, contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at [insert email address].
### 7. Contact Us
If you have any questions or concerns about our refund policy, please don't hesitate to reach out to our customer support team:
**Refuel**
[Insert Address]
Email: [insert email]
Phone: [insert phone number]
Thank you for shopping with Refuel! We value your satisfaction and are committed to making things right when issues arise.
**Last Updated:** [Insert Date]
At Refuel, we strive to provide our customers with the highest quality products and excellent service. If for any reason you are not completely satisfied with your purchase, we're here to help. Please read our refund policy carefully to understand the process.
### 1. Returns
If you are not satisfied with your purchase, you have [insert number of days, e.g., 30] days from the date of delivery to request a return.
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging with all tags, seals, and labels intact.
- Have proof of purchase (order confirmation or receipt).
Please note that certain items may be exempt from being returned, including:
- Perishable goods such as food or supplements.
- Gift cards or downloadable digital products.
- Sale or clearance items, unless otherwise stated.
### 2. Refund Process
Once we receive your returned item, we will inspect it and notify you via email regarding the status of your return. If your return is approved, a refund will be issued to your original method of payment. Please allow [insert number of days, e.g., 5-10] business days for the refund to process, depending on your bank or payment provider.
Please note:
- Shipping costs are non-refundable. If you received free shipping, the cost of shipping may be deducted from your refund.
- If the product is not in its original condition or is damaged, a partial refund or no refund may be granted.
### 3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please contact us at [insert email address] within [insert number of days, e.g., 14] days of receiving your product.
### 4. Shipping Returns
To return your product, please contact our customer service team at [insert email address] for return instructions and the return address. You will be responsible for paying the shipping costs for returning your item unless the return is due to an error on our part (e.g., defective or incorrect items).
We recommend using a trackable shipping service or purchasing shipping insurance for returns. We are not responsible for lost or undelivered returned items.
### 5. Non-Refundable Items
The following items are not eligible for refunds:
- Perishable goods (food, drinks, or supplements).
- Opened or used products.
- Gift cards.
- Downloadable software or digital products.
- Sale or promotional items (unless otherwise stated).
### 6. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account or credit card statement. Then, contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at [insert email address].
### 7. Contact Us
If you have any questions or concerns about our refund policy, please don't hesitate to reach out to our customer support team:
**Refuel**
[Insert Address]
Email: [insert email]
Phone: [insert phone number]
Thank you for shopping with Refuel! We value your satisfaction and are committed to making things right when issues arise.
